ONLINE LOAN APPLICATION
Your Personal information
Who looks after your personal information.
Your personal Information will be held by Blantyre Credit Union which trades as Lanarkshire Credit union.
How we use your personal information
We use the information you provide to allow us to:
· Provide products, services, manage relationships with members and to comply with regulations and legal requirements, including anti-money laundering and fraud prevention.
· Improve our services and to assist with identification of products and services that may be of interest to members. We also use this information for audit and debt collection purposes.
Who we share your information with
Your personal information is shared with our IT providers.
· By sharing this information it enables us to operate member accounts and policies, and provide products and services efficiently.
· Our processing may include activities which take place outside of the European Economic Area. If this is the case we will ensure appropriate safeguards are in place to protect member personal information.
· We also share your information with credit reference agencies and fraud prevention agencies.
Where we collect your personal information from
We will collect personal information from a number of sources including:
· Information which is given to us on application forms, when you talk to us in branch, over the phone or by email.
· From analysis of how you operate our products and services, including the frequency, nature, location, origin and recipients of any payments.
· From or through, other organisations including card associations, credit reference agencies, insurance companies, social media and fraud prevention agencies.
· In certain circumstances we may also use information about health or criminal convictions but we will only do this where allowed by law or if you give us your consent.
Do you have to give us your personal information.
We may be required by law, or as a consequence of any contractual relationship we have:
· to collect certain personal information. If you fail to provide this information to us it may prevent or delay us fulfilling these obligations or performing services which may prevent us operating accounts or policies.
What rights you have over your personal information
The law gives you a number of rights in relation to your personal information including:
· the right to access the personal information we have about you. This includes information from application forms, statements, correspondence.
· the right to get us to correct personal information that is wrong or incomplete.
· in certain circumstances, the right to ask us to stop using or delete your personal information.
· from 25 May 2018 you will have the right to receive any personal information we have collected from you in an easily re-usable format when its processed on certain grounds, such as consent or for contractual reasons. You can also ask us to pass this information on to another organisation.
Other individuals you have financial links with
We may also collect personal information about other individuals who you have a financial link with.
· This may include people who are beneficiaries on a members account or if they have a Third Party Mandate in place. Or in cases of a member declaring their partners income as part of their loan application.
· We will collect this information to assess any applications, provide the services requested and to carry out credit reference and fraud prevention checks.
How we use credit reference agencies
In order to process your application we supply your personal information to credit reference agencies:
· including how you use our products and services and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.
· We may also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time, information on funds going into the account, the balance on the account and, if you borrow, details of your repayments or whether you repay in full and on time.
· CRAs will share your information with other organisations, for example other organisations you ask to provide you with products and services. Your data will also be linked to the data of any joint applicants or other financial associates as explained above.
How we use fraud prevention agencies
The personal information we have collected from you and anyone you have a financial link with may be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment.
Our full privacy notice
It is important that you understand how the personal information you give us will be used. Therefore, we strongly advise that you read our Full Privacy Notice, which you can find on our Privacy Page or you can ask us for a copy
How you can contact us
If you have any questions or require more information about how we use your personal information please contact us. You can call us on 01698711112. Or write to us at 252 Glasgow Road, Blantyre, Glasgow, G720YH
Full Privacy Statement
(Please follow this link for full privacy statement.)